Privacy Policy
Effective Date: 11-OCTOBER-2024
Ulties ("we," "us," or "our") operates in Oceania and Scandinavia as separate entities, providing comprehensive web solutions, design, and app development services. We are committed to protecting your privacy and handling your personal information in compliance with the General Data Protection Regulation (GDPR), the Australian Privacy Act 1988, and other relevant data protection regulations.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our services. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information that is necessary for us to provide you with our services. This includes, but is not limited to:
- Personal Identification Information: Name, email address, phone number, postal address, business details, etc.
- Technical Data: IP address, browser type, device information, and location data.
- Service Usage Data: Details of how you interact with our website, services, and communications.
- Financial Information: Payment details for invoicing purposes.
2. How We Collect Your Data
We collect your data in the following ways:
- Directly from You: When you fill out forms on our website, contact us via email, or use our services.
- Automatically: Through cookies and similar tracking technologies that collect data about your interaction with our website.
- Third Parties: From partners, public databases, or service providers, where applicable.
3. How We Use Your Information
We use the personal information collected to:
- Provide and improve our services, including web development, design, and hosting services.
- Communicate with you regarding your projects, updates, or other inquiries.
- Process financial transactions and manage accounts.
- Comply with legal obligations and ensure the security of our website.
- Analyze trends and improve the performance of our site and services.
4. Legal Basis for Processing Personal Data (GDPR)
For our customers and users in Scandinavia, we process your personal data under the following legal bases:
- Performance of a Contract: To fulfill the contract or provide services you have requested.
- Legitimate Interests: To conduct and improve our business operations, provided that such interests are not overridden by your data protection rights.
- Consent: Where required, we will seek your consent for specific processing activities.
- Legal Obligation: To comply with legal and regulatory requirements.
5. Sharing Your Data
We do not sell your personal data. However, we may share your personal data with:
- Service Providers: Third-party companies that assist us in providing services (e.g., hosting, payment processing, IT services).
- Business Partners: For collaborative services or projects you have agreed to.
- Legal Authorities: If required by law, court order, or to protect our legal rights.
6. International Data Transfers
Your data may be transferred between Oceania and Scandinavia in compliance with relevant laws, including the GDPR. We ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your data during these transfers.
7. Data Retention
We retain your personal information only for as long as necessary to provide our services or comply with legal obligations. Once the retention period ends, we securely delete or anonymize your data.
8. Your Data Protection Rights
Depending on your location, you may have certain rights concerning your personal data, including:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct any inaccuracies in your personal information.
- Right to Erasure: Request the deletion of your data, subject to certain conditions.
- Right to Restriction of Processing: Request that we limit how your data is processed.
- Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
- Right to Object: Object to certain processing activities, including those based on legitimate interests.
- Right to Withdraw Consent: If processing is based on your consent, you can withdraw that consent at any time.
If you wish to exercise any of these rights, please contact us at [[email protected]].
9. Security of Your Data
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies help us analyze site traffic and usage patterns. You can manage your cookie preferences through your browser settings.
For more detailed information, please see our Cookie Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date at the top of this policy will be updated accordingly. We encourage you to review this policy periodically to stay informed.
12. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact us:
- Email: [email protected]