Sales and support agents ready for live traffic
ChatRobot.app is a SaaS for small businesses that handles first responses to sales and support questions on their website. It sends qualified follow-up to email, webhooks, HubSpot, Zendesk and other existing systems.
Knowledge ingestion, connector routing, live widget traffic, credits, and the handoff into the tools a team already uses.
Where they were stuck.
Small teams needed more than a generic chatbot. They had to ingest website content, check routing, control credits and model settings, embed a widget safely and know when it was ready for live traffic.
How we shipped it.
- 01
Built the product around the setup steps. Crawl the site, pick the role and model, test connector delivery, then install the widget.
- 02
Showed the real admin views on the landing page: indexed knowledge, configured routes, lead and ticket handoff, readiness states and live traffic status.
- 03
Tied the pricing to how the system works, covering hosted plans, BYO model keys, credits, connector tests, widget origins and admin controls.
- 04
Described ChatRobot as a first line for inbound leads and support at small businesses. It is quick to launch, clear about readiness and hands follow-up to existing tools.